Biyinzika Poultry Uganda Limited
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Shop Supervisor – Consumer

The purpose of the role is to sale and market all the company products, as well as create a positive image of Biyinzika Poultry Uganda Limited to the public. The position holder will manage the shop business and operational areas under the rules, regulations and guidelines of Biyinzika Poultry Uganda Limited while ensuring the accomplishment of goals and targets given by management.

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Duty station
Kampala Central
Employment
Permanent
Posted
13 November 2026
Applications close
25 November 2026
Age range sought
23–28 years
Reports to
Key Accounts Manager – Retail & Pearl
Dotted line
Sales Representative

What you'll do

Key position responsibilities

30 items

  • Manage all FMCG products sold at the shop, including dressed chicken and related products.
  • Achieve daily sales targets of all products at the shop.
  • Communicate correct prices and product specifications to customers.
  • Maintain a professional approach to customer interface.
  • Coordinate and ensure reconciliation of deliveries of products to customers in case of bulk buyers.
  • Order dressed chicken and related products on time and follow up by phone to ensure the order is processed by the sales clerk at the abattoir.
  • Control and manage stock as prescribed by the company’s SOPs.
  • Ensure a clean and tidy environment at the shop at all times.
Show 22 more responsibilities
  • Manage cash and sales at the shop.
  • Ensure timely banking of cash collections for all sales made.
  • Carry out daily cash reconciliation of sold stock and report daily to the Sales Manager and Sales Officer.
  • Market company products and safeguard the company’s image in the community.
  • Review cash sales against targeted sales and plan to achieve above the set target.
  • Provide effective and efficient support to customers.
  • Receive customer complaints and resolve them quickly at shop level; forward issues beyond capacity to the Sales Manager or Sales Officer for further consultation.
  • Deal with customers efficiently in a professional, courteous and cordial manner, giving them correct information about products to enable informed decisions.
  • Train and support new staff.
  • Provide support and orientation to new staff.
  • Maintain proper and effective communication, reporting, documentation and records systems at the shop.
  • Prepare and submit daily, monthly, quarterly and annual reports, including monthly sales and receivables.
  • Support stock taking and inventory management processes.
  • Report immediately any shortages, losses or any other problems to the line manager.
  • Correctly fill out paperwork including Daily Cash Reports and Sales Summary Reports, and submit this information to the Sales Manager.
  • Handle human resource-related issues for shop staff and seek support from the HR office when required.
  • Effectively supervise staff at the shop.
  • Appraise performance of staff at the shop.
  • Manage petty cash.
  • Bank daily cash sales collections.
  • Ensure daily sales are posted.
  • Carry out any other duties as assigned by management from time to time.

What you'll bring

Qualifications, skills & experience

15 items

  • Degree or Diploma in Sales and Marketing, Business Administration, or related field.
  • Minimum 1-2 years’ experience.
  • Knowledge of sales and marketing.
  • Marketing skills.
  • Customer care skills.
  • Computer literacy.
  • Product knowledge.
  • High level of integrity and honesty.
Show 7 more qualifications
  • Professional personal presentation.
  • Organizational and planning skills.
  • Good communication and interpersonal skills.
  • Good presentation skills.
  • Time management.
  • Ability to work under pressure.
  • Excellent reporting skills.

Helpful experience

Additional advantages

14 items

  • Willingness to regularly travel or relocated across region(s) of operation.
  • Willingness to cooperate and work closely with the Retail Sales Supervisor.
  • Willingness to be relocated as per the business needs.
  • Common purpose.
  • Open communication.
  • Setting and Achieving Targets.
  • Sense of Urgency & Agility.
  • Accountability.
Show 6 more advantages
  • Collaborate Effectively.
  • Result-Driven Mindset.
  • Trust & Mutual Respect.
  • Customer Focused.
  • Innovation & Continuous Learning.
  • Sense of Belonging.

What happens next

A straightforward application.

  1. 1Share your details
  2. 2Add experience & CV
  3. 3Review and submit
Start application